Patient Information

**** This is just a partial list. If you do not see your insurance, please call the office.

Insurances We Accept

Aetna
Beech Street
Blue Cress Blue Shield
CAPP Care
Champus
Champ VA
Cigna
Community Care Network
Complete Health
Corporate Health
First Health Group
Fortis
Georgia 1st
Great West
Guardian Resources

Health Advantage Network
Healthcare Compare
HealthStar
Highway to Health
Humana
Medicare
Metrahealth
Midsouth
New York Life
One Health Plan
Principle Healthcare
Private Healthcare systems
Southcare
Tricare
Unicare
United Healthcare

Prescription Refills

Please allow 48–72 hours for your regular prescription refills. It may take a little longer on weekends and holidays.

If you need your medication urgently for a life threatening condition (e.g. blood pressure, heart, etc.), please call our office and talk directly to the receptionist. She will be glad to help you or redirect you to the appropriate person.

For all new prescriptions, you need to be seen in our office by one of our providers.

A prescription may be denied if you have not seen us recently or if blood work is needed for monitoring. This time frame may vary depending on the prescription medication that is requested. Ideally, we like seeing our patients at least every six months. This is to make sure that you are up to date on all your health issues.

Billing

We participate with most insurance plans and will file your insurance for reimbursement.

Please make sure you have accurate and most current information of your Health Insurance plan.

Even when we file your insurance, you are still responsible for all the co-payments, which are expected at the time of service.

For your convenience, we accept Cash, Checks and Credit Cards.

If we are unable to confirm your insurance or coverage, we charge you for the visit as self pay. But once the coverage is verified, we will issue a refund.

Billing Questions and Issues

If you need to contact us for any billing issue, please send us an email with all the details, including your name, account number, issues and a phone number to get in contact with you. Someone from our office will get in touch with you in 48 hrs.

reaganmedbill@yahoo.com

Medical Records Release

Click on the following link to view our Medical Release form and follow the instructions for timely release of medical records:
Medical Release Form

Referrals

Click on the following link to view our Referral form and fax or email to our attention:
Referral Form Referral

Patient Forms

Please fill out the first two forms to reduce your waiting time and paperwork at the office.

New Patient Info Form
Adult Questionnaire
MVA Coverage Form
Flu Consent Form

HIPAA Policy for Reagan Medical Center

HIPAA RMC

Lab Results

When you come to our office and get any labs or blood drawn, our office will give you a business card with instructions and phone number to call the Lab Results Hotline.

You will need the last four digits of your social security number to access this system. Just call the number and follow the prompts to access your results. It takes about 5 business days for most of the lab results to come back. If you have any questions, please call our office directly.

Sample Lab Results Card

To hear your confidential lab results, please call our automated system at 678-990-3373.
Please call after 5 days (unless instructed otherwise).

When the system asks for your Patient ID number, please enter last 4 digits of your social security number followed by the pound key (#). If you have any questions, please call our office.

X-ray Results

When you get an X-ray taken at our office, Our Providers are trained to read the preliminary X-rays. They will give you the report immediately, which should be considered final (unless instructed otherwise). We still send all our X-rays to the radiologist for an over-read.

Our office will contact you about an X-ray result only if there is a descrepency in the report.

Other Results

This pertains to any other tests done on the premises of Reagan Medical Center. Please expect the results in the following approximate time frames for each test.

Bone Scan – Immediately
EKG - Immediately
Lung Function Test - Immediately
Ultrasounds - One week
Echocardiogram - One week
Holter Monitor - 7-10 days
Sleep Study - 5-7 days